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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Cartridge incorrectly installed error message

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My printer has been out-of-commission with a message reading, "Remove and reinstall the indicated ink cartridge, making sure it is correctly installed. If this message continues to appear, replace the indicated ink cartridge." I've removed and re-installed the ink a number of times with no luck. I'm enrolled in the instant ink program, but since the ink isn't out yet, haven't received a new ink cartridge. This is happening to my color ink cartridge for my HP OfficeJet 4650 printer. Any ideas for how to fix this?

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Hi! @jchap123


Have you tried checking with a regular ink cartridge? Does the issue persist?


Please share the complete printer model name to assist you better.


Update the printer firmware to the latest version and check if it helps.


Refer this article to know more information about updating the printer firmware. Click Here


Check the ink levels on your printer and replace the low, empty or faulty ink cartridges.


Clean the electrical contacts on the ink cartridges.


Make sure the ink cartridges are inserted correctly


Lastly, Please share us few details through a private message. So I can check the account details and help you with the issue.


Instant ink account number-

Instant ink email address-

Shipping address-


Refer this article to know more information about ink cartridge errors. Click Here


Let me know if this helps!

Have a beautiful day ahead! 🙂


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