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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-03-2025 08:21 AM - edited ‎05-03-2025 08:22 AM

HP Recommended

I just bought this printer from a thrift store and I bought new cartridges. I don't see anywhere that I have signed up for Instant Ink nor do I see anything that says I have an HP+ printer, so why am I getting this message? It printed the alignment page with no problem and my first personal tester, but now everything I try to print is saying "blocked" due to this issue. I need to print some important documents ASAP, so please help 😞 thanks!

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1 REPLY 1

‎05-04-2025 06:50 AM

HP Recommended

@ksanti38, Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number or product number with us via private message? 

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Max3Aj

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