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‎05-15-2022 10:46 AM - last edited on ‎05-15-2022 11:13 AM by Retired

HP Recommended
Operating System: macOS 12.0 Monterey

I have a Pro9010 printer and purchased an extra set of HP 962 cartridges with it when I bought it.  Shortly after starting to use my new printer, I signed up for the instant ink program.  It seems I cannot use the extra set of cartridges I purchased.  What's my best solution to get these cartridges to work?

1 REPLY 1

‎05-16-2022 12:13 PM

HP Recommended

@Rhodester

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Unfortunately, you wouldn't be able to use them unless you cancel your Instant Ink subscription.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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