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Yeoman510
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Message 1 of 4
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Microsoft Windows 10 (32-bit)

HP purchased ink cartridge not recognised and I haven't had a HP supplied cartridge for several months now. I cant find  a UK number to ring- I am sick of the Virtual Assistant. Please help 😉

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HP Support Agent
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@Yeoman510

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

What is the cartridge number that you are using in this printer?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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Yeoman510
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Message 3 of 4
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Printer HP Envy 4534. HP 302. F6U66A

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HP Support Agent
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Hi @Yeoman510

 

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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