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05-16-2022 01:21 PM - last edited on 05-17-2022 05:21 AM by Ric_ob
Hello HP Team,
The black ink cartridge sent to me is use less, it is not printing from the sides, just the middle portion is visible.
I request to you please double check the cartridges before sending to customers. please send me the new cartridge at earliest.
05-16-2022 10:27 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
I am not an employee of HP, I am a volunteer posting here on my own time.
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