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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MRoy1
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Change Device on Instant Ink Account

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HP Instant Ink
Microsoft Windows 10 (64-bit)

Hi,

I am using instant ink account from past 2 years and really like the service. Initially we had it set up with just 1 printer and recently we purchased another printer. Now we have 2 printers in our instant ink account. The previous printer also has a $14 prepaid balance. I don’t want to lose that balance and was wondering if there is a way I can transfer this prepaid balance to my new printer balance and cancel and remove the previous one before I can sell or give  it to someone else.

Thank you!

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TEJ1602
HP Support Agent
HP Support Agent
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@MRoy1, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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