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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Change Payment Method

Create an account on the HP Community to personalize your profile and ask a question
01-25-2024 06:51 AM
Hi @Horsestail,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see you need help with the change payment method. Could you please elaborate which plan are you referring to?
If you are referring to the instant ink plan, I have shared relevant steps that should help. If not please share the plan you are using and we will share the details to you.
Change payment information for Home / Home Office:
- Each subscribed Home / Home Office printer is billed separately.
- Direct Debit can be used in some areas. Your financial institution may require you to re-enter your IBAN number periodically, even if your account has the correct number.
- Sign into your Instant Ink account.
- Click Account in the left menu, then Billing.
- Click Change Payment Method to open the Billing details window.
- Select a payment method, and then enter all payment information:
- Credit/debit cards: enter card number, CVV, and expiration date, even if only the expiration date has changed.
- Direct Debit: re-enter your IBAN number, even if it has not changed. Confirm other payment details.
- PayPal: follow the on-screen instructions to link your PayPal account. Home / Home Office users cannot use PayPal during the initial printer setup but may switch to it later.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support