Change delivery address from UK to Spain

[Gav408]

I have a Hp ENVY 5000 All-in-One Printer series at my property in the UK.

I have just bought a HP Envy 6020 All-in-One Printer series at my property in Spain.

I can add the additional printer to my instant ink account, but it wont let me change the  address, specifically the country from Uk to Spain.

How do I resolve this issue.

Many Thanks

Gavin

[Gaya1239]

Hi @Gav408,

Welcome to the HP Support Community

I understand you  want to change the delivery address on your Instant Ink Account Not to worry I will help you to get a resolution to resolve the issue.

Refer to this document for the Change of delivery address Instant Ink account management

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee.

[Gav408]

Hi Gaya1239

Thank you for your reply

However, if you read my original request, I know how to change the address within my account, but it wont let me change country from the UK to Spain!

How do I achieve this?

I look forward in hearing from you

Many Thanks

Gavin

[Gaya1239]

Hi @Gav408,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction 

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!