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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 10 (64-bit)

How do I set up a new HP Smart account so I can arrange Instant Ink in a different country? Uninstalling and reinstalling does not disconnect my current account from the app.

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Hi @Moo10,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you would like to change the control on the instant ink account.

 

You will have to cancel your current account and then re-enroll the printer with the new location.

 

Follow the instructions to Cancel your HP Instant Ink service

Use your HP Instant Ink account to cancel your HP Instant Ink service.

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

Clicking printer drop-down list

Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

Click My Account, and then click Account Settings.

Click Cancel my HP Instant Ink Subscription.

You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

 

Refer to the document to enroll the printer -https://support.hp.com/in-en/document/c03767639

 

Hope this helps! Keep me posted. 

 

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