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‎10-30-2020 04:53 AM

HP Recommended
Product: HP Deskjet 3700
Operating System: Microsoft Windows 10 (64-bit)

I have moved from UK to France and am trying to cancel UK account so I can set up a French one but cant find how to cancel UK account I have cancelled the subscription to instant ink but cannot cancel account.

1 person had the same question
2 REPLIES 2

‎10-31-2020 07:41 AM - edited ‎10-31-2020 08:47 AM

HP Recommended

I have the same issue.

 

I moved from the Netherlands to the US.

 

If I am able to get this resolved, I will return to share what the HP Employee Experts  and Engineering team shared with me.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎10-31-2020 10:12 AM

HP Recommended

Hi @SDJ59,

 

I'd like to help!

 

You would have to cancel your previous enrolled and reenroll, the instant ink account cannot be deleted.

 

For assistance on region/country change please reach instant ink phone support team(contact info can be found on the home page)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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