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‎07-19-2022 09:56 AM - last edited on ‎07-19-2022 10:12 AM by Retired

HP Recommended

Am I really going to be charged after I cancel my FREE trial? It's forcing me to agree to pay for the final month b I do not agree and I want to cancel. I used 40 pages of 700. The cartridges are both full yet I won't be able to use them even if they charge me? And customer service is conveniently unavailable at noon on Tuesday. 

1 REPLY 1

‎07-20-2022 09:10 AM

HP Recommended

@ugh432

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 


I am an HP Employee

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