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‎04-06-2023 01:26 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Ordered a HP 7920e Printer that came with 6 months free "instant ink". Arrived yesterday. Set it all up & registered for the free trial. Checking Bank account this morning I have been charged £1. Is this a "test" payment & will be refunded automictically or will my 1st paid month be less the £1? 

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1 REPLY 1

‎04-10-2023 09:47 AM - edited ‎04-10-2023 09:49 AM

HP Recommended

@Bewdley3

 

Welcome to the HP support community.

 

I understand that you are getting issues with the HP instant ink account, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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