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‎07-12-2023 11:04 PM

HP Recommended
Operating System: iOS

I am being billed twice and my printer sometimes won’t print because it thinks I have a billing problem. It’s been months that I’ve been billed twice and just thought well maybe I went over on printing but no, I in fact have been billed

twice for quite some time now and can’t understand how or why. I need refunds and a resolution as I can’t ever get thru to customer service 

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‎07-14-2023 01:33 AM

HP Recommended

Hi @Panda54,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To fix the payment-related issues, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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