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01-24-2021 05:04 PM
I bought used printer.
There was a Instant Ink inside.
So I wanted to join the Instant Ink service.
But I couldn't do because claim code was required during registration.
I tried to print information page but I couldn't do because the ink was Instant Ink.
How can I join the Instant Ink service?
I almost mad for a day due to this problem.
Please help me.
02-01-2021 08:50 PM
@KellyKim, Welcome to HP Support Community!
I see that you have issues with claiming the printer, I'd recommend you follow the steps from the document HP Printers - Having Trouble Claiming Your Printer? to isolate and resolve the issue.
Also, refer to the document HP Printers - Enrolling in HP Instant Ink for help with enrollment.
Hope this helps! Keep me posted.
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