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06-20-2022 03:05 PM
I had my printer off for a while and the black cartridge was clogged. Tried cleaning several times. Finally went out and bought a new cartridge because I had an important document to print that could not wait for a new one to be sent to me. Instant ink detected the store bought cartridge and sent out a new set. Now what do I do with the store bought one once I get the new Instant ink cartridge?
06-23-2022 07:07 AM
Welcome to the HP Support Community
I'd like to help!
I understand your concern, you may remove the regular ink cartridge purchased and store it in a zip lock cover or an air-tight container once you receive the instant ink cartridges. However, the page count will still be active even if 1 Instant ink cartridge is installed on the product.
Hope this helps! Keep me posted.
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