Color Printing cut off by HP at end of life of the Printer

[Gaguru]

The only support available is paid support, I bought 2 extended service contract on this print never had and issue. When the last extend warranty ran I got end of life notice pop up and it stop printing in color. So far I have a little over $500.00 in the printer since I have bought the printer. I am not spending a dime and issue HP did to try and make me buy a new printer. I will buy from another manufacturer before I spend another dime with HP on this printer beside the ink program. 

Jerry Go I.T.

[Gaguru]

From the price they want for TechSupport on this printer because it’s the end of life I can’t buy another standard warranty I can buy a new printer, I guess that’s the point of the whole situation is to break the printer to the point where I’m either forced to pay y’all a large sum of money for Support to fix it or buy a new printer. So I guess the whole thing is an HP scam to make money one way or another

[Kumar0307]

@Gaguru

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

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