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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Author
Level 1
7 6 0 0
Message 11 of 13
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HP Recommended

The only support available is paid support, I bought 2 extended service contract on this print never had and issue. When the last extend warranty ran I got end of life notice pop up and it stop printing in color. So far I have a little over $500.00 in the printer since I have bought the printer. I am not spending a dime and issue HP did to try and make me buy a new printer. I will buy from another manufacturer before I spend another dime with HP on this printer beside the ink program. 

Jerry Go I.T.

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Author
Level 1
7 6 0 0
Message 12 of 13
Flag Post
HP Recommended

From the price they want for TechSupport on this printer because it’s the end of life I can’t buy another standard warranty I can buy a new printer, I guess that’s the point of the whole situation is to break the printer to the point where I’m either forced to pay y’all a large sum of money for Support to fix it or buy a new printer. So I guess the whole thing is an HP scam to make money one way or another

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HP Support Agent
HP Support Agent
11,985 11,978 751 913
Message 13 of 13
Flag Post
HP Recommended

@Gaguru

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

KUMAR0307
I am an HP Employee

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Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation