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‎02-22-2022 09:54 AM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

The blue color doesn’t print anymore. Change it to a new cartridge, did the maintenance, cleaning procedure. And after the maintenance, the red doesn’t print anymore either.

 

1 REPLY 1

‎02-25-2022 11:16 AM

HP Recommended

@Linesabou

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.  

  • Did you make a copy and check if that prints fine?

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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