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HP OfficeJet Pro 6978 All-in-One Printer

my color ink will not print. There are no errors being displayed. I have also tried new cartridges sent from hp. Black ink works fine 

1 REPLY 1
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@Kwatter4

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from  here: https://support.hp.com/in-en/document/c05076934

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


 


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