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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Terry_417
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Colored letters print fine, but black letters print higher, making alitte double print.

HP Recommended
HP Photosmart C4680
Microsoft Windows 10 (64-bit)

I've tried Virtual Agent, and looked up help in the software, nothing help.  I have did a printer test that showed the horizonal straight black lines one straight line higher than the colored ones.

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @Terry_417

Welcome to the HP Support Community. I understand the print quality is not satisfactory while printing in black. I'd be happy to assist you.

  • Have you tried using an alternate black ink cartridge and check if the issue persists?
  • Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

kindly perform the steps mentioned in this document to resolve print quality issues.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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