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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
smokeysmudge
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Colour cartridge failure

HP Recommended
HP Envy photo 6230
Microsoft Windows 10 (32-bit)

It would seem that a large number of people are getting the same problem ...................................... Cartridge failure.

 

Like everyone else, I have gone through all the 'HELP' documents, updates, tasks provided by the virtual assistant - but beyond that there is no assistance and it is near enough impossible to get any support.

 

I have received a cartridge failure message for my instant ink tri-colour cartridge. I have had to put a non-instant ink cartridge in so that I can print and that works fine so it is obviously the cartridge I have been provided with. It is barely used but now doesn't work at all - but instant ink don't recognise that and send a new one ...................................

 

Can someone please assist with this.

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