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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-12-2022 03:06 PM

HP Recommended
Product: HP office Jet Pro 8024
Operating System: Microsoft Windows 11

Cyan, Magenta and Yellow ink low but there have not been replacements ordered according to my instant ink account. I have more I need to print. However, if I put shop bought HP cartridges in, then the printer will the printer then think I've got ink and not order any for me. Thought instant ink was meant to make sure you always have ink? How do I get them to ship me more? I can't find a support email address and phone lines are closed as out of hours.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2022 03:27 PM - edited ‎01-12-2022 03:30 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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1 REPLY 1

‎01-12-2022 03:27 PM - edited ‎01-12-2022 03:30 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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