Complaint

[DavidR71]

Hi

I've been a user of Instant Ink for a number of years and mostly it has been a good experience. Last month I was charged £20 - significantly more than normal

I would like to make a complaint. Many of the pages were blank and didnt print but were charged AND i was not issued a warning that might limit was breached and to change my plan

please help

it's hardly been used in lockdown but as my wife is a teacher and daughter at school it has been used since September

thank you

[TEJ1602]

@DavidR71, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

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[TEJ1602]

@DavidR71

You should now have access, check and let me know 🙂

Thanks!