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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Dollface44280
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Computer cartridge problems

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I have the HP OfficeJet 3830 printer and have never had issue with it! But replaced my cartridge as normal tri color and black separate and keeps telling the cartiridgea are not compatible for this printer! 

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TEJ1602
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@Dollface44280, Welcome to HP Support Community!

 

Follow the steps from the document  HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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