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- HP Instant Ink
- Connect Printer to update HP Instant in status

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11-17-2022
04:07 PM
- last edited on
11-17-2022
05:13 PM
by
RodrigoB
HP ENVY 4520 All-In One Series,
Connect Printer to update HP Instant in status message. I given the printer and was able to print, but once put in a new ink, I get the error message "Connect Printer to update HP Instant in status message."
11-22-2022 01:43 AM - edited 11-22-2022 01:44 AM
Hi @Deoor,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
- Click here to know different methods of updating printer firmware.
If the issue persists, then please follow the below steps:
Restart the computer, printer, and router
- To resolve many connectivity issues, restart the computer, printer, and router.
- NOTE: The following steps temporarily disconnect network and Internet connections, and require restarting your computer. Complete any tasks or downloads in progress before you continue.
- Turn off the router by pressing the power button or disconnecting the power cord.
- Turn off the printer.
- Close all running programs on your computer, and then shut down the computer.
- Press the power button or reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
- Turn on the printer.
- Turn on the computer.
- Try to turn on Web Services.
- If the issue persists, continue to the next step.
Let's disable webservices and re-enable it
- Touch on the wifi icon ((i)) on the printer, and take down the IP address
- Open a web browser (ex Chrome or Mozilla) and type in the printer's IP
- click on webservices and remove webservices and re-enable it
Hope this helps!
Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee