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‎04-05-2022 06:25 AM - last edited on ‎04-05-2022 07:55 AM by Retired

HP Recommended

I have have HP ENVY 5020  it’s stopped printing got message on screen saying connect printer to update HP instant ink status can anyone help me how to do this please

1 REPLY 1

‎04-06-2022 06:24 AM

HP Recommended

Hi @Janapan,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are facing an instant ink error

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

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