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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Continuous Billing after cancelling service and

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I canceled my InstantInk account in September 2020 (which was confirmed by HP). I have continued to be auto-billed for the monthly fee. I have spoken to someone to cancel my account - we'll see - but in the meantime have been charged a totally erroneous charge from a company I did not authorize. It is impossible to get to a person who understands what is going on.

I have called the company that has charged me w/out my consent and they will look at it when it is no longer 'pending' on my bill. 

Does anyone have a phone number at HP that can actually reach a person that can actually help?

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Hi @Goba89,


Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 


Let me know. 


And, Welcome to the HP Support Community


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

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