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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
OvationMR
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Convert Officejet 8210 instaink Service to new 9020 OfficeJet just purchased ( no eprint button?)

HP Recommended
macbook pro? (this has nothing to do with anything)
macOS 10.15 Catalina

I am trying to update my InstaInk service to go to my new 9020 Office JetPrinter from my 8210 printer which i am decommissioning however it keeps asking for this Print ePrint Page  However the icon does not exist and the alternative instructions are not clear or they just dead-end and lead you to nowhere.  Further there seem to be no way to end the old service on the 8210 and just start new service on the 9020. Its really very hard to figure out how to buy ink from here. When you just want some Ink. We are out of ink the 9020 is online has been on-line and according to my account it says its enrolled but not started. ??? Please some direct would be helpful. I'm not a ludite. I am a systems programmer and also maintain a large website.

 

Thank you

 

J

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TEJ1602
HP Support Agent
HP Support Agent
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@OvationMR, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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