cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
LizMoore88
New member
1 0 0 0
Message 1 of 2
170
Flag Post

Could not add 6 months of free ink

HP Recommended

I just bought a new deskjet 4152e printer yesterday. The box and instructions provided inside the box say that it comes with 6 months of free ink but I was not able to enroll for 6 months. After signing up for instant ink I was only offered a two month free trial. How can I get the remaining months added to my account?

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
15,116 15,077 1,219 1,379
Message 2 of 2
Flag Post
HP Recommended

Hi @LizMoore88.

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation