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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP ENVY Photo 7155 All-in-One Printer
Microsoft Windows 10 (64-bit)

I cant get my door to open to replace my ink cartridges it in lock mode and only opens one fourth of the way than i get an error message telling me to close cover as to not damage 🙃  any advice??

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@Egghead-47

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, 
This seems like a hardware issue with the printer. Kindly perform the steps mentioned in this document: https://support.hp.com/in-en/document/c05538593 refer to the step: Replace the ink cartridges. By the end of the article, you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
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