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‎08-01-2020 02:30 PM

HP Recommended

Truly this is not for the community.  It's such a shame that when you reach out to CS you are either speaking with someone who doesn't understand, I can't understand or they just have no knowledge about products.  Not sure why customers are often directed to virtual support when you're not getting responses to the questions asked.  Purchased a printer days ago and still unable to use because of the many hoops you have to jump through.  Maybe I should return and invest elsewhere.  

1 REPLY 1

‎08-04-2020 05:51 AM

HP Recommended

Hi @YoYo1990,

 

I'd like to help with the printer issue.

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Could you brief me on the printer issue?

 

Let me know!

  

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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