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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-26-2024 11:37 AM - last edited on ‎07-29-2024 08:45 AM by Retired

HP Recommended
Product: HP Instant Ink

I have been trying to solve this problem for a month now.  I have insta ink and currently have 360 rollover pages.  I changed my plan for a smaller package AND tried to pause my account.  I’ve been blocked from printing and they want $14  for my subscription.   However my plan is 6.99….not to mention the 360 pages I have already paid for!!!  AND STILL I CAN NOT PRINT!!  I’ve tried to chat I’ve tried to call and still NO SOLUTION!!  I’ve never seen such TERRIBLE CUSTOMER SERVICE!!  

HOW CAN I GET SOME ASSISTANCE AND SOLVE THIS PROBLEM!!

~ChasityDPeltier~
Category:
1 REPLY 1

‎07-28-2024 08:26 AM

HP Recommended

Hi @ChasityDayeP,

 

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your instant ink account plan and charges.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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