cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Stumax72
New member
2 0 0 0
Message 1 of 2
120
Flag Post

DISCONNECT FROM HP Instant ink program (HP ENVY 5530 Printer - Dell Inspiron 15 3000 series)

HP Recommended
HP ENVY 5530 printer
Microsoft Windows 10 (64-bit)

I'm trying to cancel my HP Instant ink program from my printer;

while trying to wirelessly connect my printer to my Dell laptop

1 REPLY 1
Dragon-Fur
Level 16
Level 16
32,078 31,783 2,925 10,680
Message 2 of 2
Flag Post
HP Recommended

@Stumax72 

 

You can cancel the Instant Ink subscription - you cannot disconnect the subscription at the printer.

 

After the subscription is indeed canceled, you need to remove the Instant Ink cartridges from the printer and return them to HP.

 

When you replace the ink cartridges with a set of ink you have purchased, switch off Web Services (on the printer) to prevent the printer from complaining about the subscription.

 

References

 

Website > Help, Information, How-to:  HP Instant Ink

ReadCancelling Your HP Instant Ink Service

 

 

Instant Ink cancellation details are explained in your Instant Ink Terms of Service Contract.

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Of Interest…

  • FAQ section > How does HP Instant Ink work?
  • Contract > Link is located below the FAQ section > Terms of Service Contract

 

NOTE:   It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation