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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- DUPLICATE HP PRINTER INVOICE

Create an account on the HP Community to personalize your profile and ask a question
05-19-2024 08:55 AM
Welcome to the HP Community --
Even assuming your product is in Warranty so HP Support would accept the case request, HP Support might not have any contact with HP Store sales. That means, Support might not have a way to provide you with purchase history or receipts.
HP Support HP World-Wide Support
In-Warranty Products – Case submission for Warranty Repair
Select your region and follow the prompts
What else?
If you purchased the product from the HP Store,
- Check your email history for the purchase emails you would have received at the time of purchase and at shipping.
- Contact the Store Customer Service.
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HP Store – USA
Store/HP.com USA Sales
Not your HP store? Scroll to the bottom of the store website and click the Flag to change regions.
HP Store Customer Service - Examples
HP Store Customer Service - USA
For example: Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
Product Returns – USA
Includes Chat (where available) and phone number contact
OR
HP Store - UK - Customer Service - Contact the Store
Under “I’m looking to buy…” > Select Home Products
Under “I would like to…” > Select Contact a product specialist before I buy
OR
HP Store – Australia – Contact the Store - Customer Service
Select a subject type
OR
HP Store – India – Contact the Store - Customer Service
Select Home and Home Office products > (Next) Select the type of order / information you seek
Store Example
Example: HP Store – Germany
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"