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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Damaged cartridge replacement

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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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12-03-2022 12:42 PM
Product: HP ENVY Pro 6455 All-in-One Printer
My black cartridge of instant ink is damaged and will not connect to the printer. I have gone through all troubleshooting via the automated chat service and at the end it told me that replacement for damaged cartridges is a part of my plan but I have found no way to order one. I need to get this cartridge replaced asap as I am completely unable to print any documents unless I make them blue. Thank you!
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