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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
djroth
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Solved!

Defective Cartridge

HP Recommended
HP 3833
Microsoft Windows 10 (64-bit)

The last black Instant Ink cartridge I received does not work properly - it prints blurry/hazy/out of focus .  Previous cartridge was fine.  Tri colour is fine.   I have run all the printer head cleaning routines several times  but that has not fixed the problem.

 

How do I get a replacement Instant - Ink cartridge?

 

Furthermore, why isn't there an easier way to report this problem through my HP Instant Ink account page?  There are dozens of similar posts here to the community.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Hi @djroth,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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