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‎01-01-2021 03:54 PM

HP Recommended
Product: HP Pro 820
Operating System: Microsoft Windows 10 (32-bit)

The printer says defective cartridge, even after replacing cartridges with new genuine HP cartridges more than once. What else could be wrong? Web site is NO HELP whatsoever.

1 REPLY 1

‎01-02-2021 10:46 AM

HP Recommended

Please read this post then provide some details.  What printer model?  What exactly are the error messages? I do not find any "HP Pro 820" printers, a search turns up the following but none use Instant Ink. 

 

HP DesignJet Printers


Bob Headrick,  HP Expert

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