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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jbeaney
New member
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Defective colour 303 cartridge

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HP ENVY Photo 6234

I have the same issue as many of the community seem to have with a colour 303 cartridge that says needs to replace as defective but when I try to contact hp I am asked to pay £17,99 for a phone call and the virtual hub just keeps taking me around in circles. Been three days now of trying so having to order my own replacement cartridge in order to get printer working for my daughters assessed gcse assessment. Instant ink has failed me - can anyone help please

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Jbeaney,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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