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Deskjet 1050 not accepting 122 ink

HP Recommended
Deskjet 1050
Microsoft Windows 10 (64-bit)

My printer indicates that it needs ink cartridge 61 but its not available in my country, i searched online and found that 122 is for deskjet 1050 in my region so I purchased it and installed it. The printer is not recignizing it unfortunately. Is there a way to solve this issue?

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HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.


I have also seen folks having good success posting to the HP Support Facebook page here.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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