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‎06-05-2023 01:37 AM - edited ‎06-05-2023 01:38 AM

HP Recommended
Product: HP DeskJet 3760 All-in-One Printer

I had my account suspended but have updated the payment. However printer is still showing as update payment. Nothing I do fixes it, even resetting the printer and the app. I have also tried the power drain and there’s no new firmware to update. 

I need this ASAP. 

1 REPLY 1

‎06-05-2023 01:03 PM - edited ‎06-05-2023 01:05 PM

HP Recommended

Hi @gunark,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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