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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Naachi
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Did not get 3 months free trial HP instant Ink

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HP ENVY 6020

Recently I bought HP ENVY 6020 which includes HP Instant free ink for 3 months. To my surprise did not find PROMO code anywhere (as stated in instructions) to avail for free ink. Even after registering in instantink portal, my account page did not show 3 trial months. I wonder what needs to be done further to avail benefit. Could someone in the forum kindly suggest?

 

Thanks in advance!

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Jay_G24
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I have responded to your private message, please check your inbox.

 

Let me know!

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Jay_G24
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Hi @Naachi,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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Naachi
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Dear Jay,

 

Thankyou for the reply! I sent you private message with details requested and attached supporting documents.

 

Regards,

Nachi

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Jay_G24
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I have responded to your private message, please check your inbox.

 

Let me know!

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