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03-14-2023 04:44 PM
I have been billed $4.30 for the last 6 months. I rarely use the printer and in no way have I used thus much ink or printed that many pages. Also when I signed up I signed up for the $2.99 plan. Where does the $4.99 come from. I have NEVER had a cartridge delivered except the 1st trial one, which is still in it's original package. I want a refund and a cancellation.
03-14-2023 04:56 PM
I just reread my original paperwork included with the printer and this small, condensed flyer does not adequately explain the program. First it says I have 6 months free trial, then it makes it seem that I will only pay for ink cartridges when ink runs out. I want to cancel immediately
. Also please explain the billing of $4.30 for a $2.99 plan
03-17-2023 07:00 PM
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
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