• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-15-2022 03:20 PM

HP Recommended
Product: HP DeskJet Plus 4140 All-in-One Printer
Operating System: Other

so I can't pay my bill or update my billing information so I can't print is I have brand new ink cartridges still they kept sending me some and charging me even when I wasn't low on ink so I still have unopened packages and they said I would be charged by the pages I print not the ink that I used so I dont understand why I was charged multiple times so is there still a way to use my printer without the subscription.

Category:
1 person had the same question
1 REPLY 1

‎03-16-2022 09:50 AM

HP Recommended

@Shylowkswife

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Is the Printer enrolled in Instant Ink? For what are you being charged?

 

Please let us know 🙂

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.