Do I have to return the instant ink in the recycling bag provided ?

[fardeen42]

So, I recently canceled my HP instant ink I never used them but they arrived at my house today and I as wondering if I have to send them back in the recycling bag provided or if I can just throw them out because all the postal places like Canada Post in my area are far away and they close really early so I can't make it there in time.

[Dragon-Fur · Accepted solution]

@fardeen42 

Edits - Add link to HP Sustainability Website / services

Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

• HP Product return & recycling
• HP supplies recycling

Original Message Content

The Instant Ink cartridges do belong to HP.

The Instant Ink subscription service - including the return of the Instant Ink cartridges - is explained in the Instant Ink Terms of Service Contract.  

It is recommended that you send the cartridges back to HP for proper and safe disposal as opposed to throwing them out, of course.

If you don't have local postal service,

If you cannot make it work for your situation,

Do as you must.

The ink is not "trash"  >> Follow your local laws for proper disposal.

What else?

If you have a way to bring the package to a friend who has home delivery postal service, that would work, too.

You might even be able to drop the package in a mail box in town (if you have such in your region).

Carrier would likely pick up with regular mail, I think. 

That said, I don't know what the Canadian Postal Service is willing to carry.

Is HP coming after you for not returning the ink?

Unknown - it is very doubtful HP will chase you down for ink cartridges.

Reference

Instant Ink Support Website

HP Instant Ink Support - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Click on FAQ

For example, Read Check to see if your HP printer works with Instant Ink

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the tiny print area, look for and click on the link for instantink.hpconnected.com/terms

Need Help?

Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

The Terms of Service contract provides contact information, usually in the very first section.

Examples of the Terms of Service Contract

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

[fardeen42]

Nope, they are not coming after me and I hope not lol. But thanks for your response as it helped me in my decision making.

[Dragon-Fur]

@fardeen42 

You are welcome.

Stay Safe.

Better 2021 for everyone...

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

[Pinocchious]

no , to a recycle in a supermarket for ink

[leonbalmain]

It is better for you to return to the original bag for the reason that the company will not recognize the product, in the past it happened to me that I returned without the original kit and the company claimed that they could not do anything with it