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‎08-17-2022 09:29 AM

HP Recommended
Product: HP OfficeJet 8013 All-in-One Printer

I have standard one-month free trial available, but I've also received 2 months free trial with each of the 4 XL ink cartridges that I've bought. So I was wondering how can this be used? Can I use ie. one-month first, then two months from each cartridge or is there a limit? I assume HP would limit the trial to just one, but then again -- I've bought 4 cartridges so it would be fair that each cartridge has the same promotional value.

 

I've tried to find more details on HP's website, but been unsuccessful -- so if anyone knows the answer, I'd appreciate it. Thanks!

4 REPLIES 4

‎08-24-2022 10:43 AM

HP Recommended

Hi @ibhr,

 

Welcome to the HP Support Community.

 

I understand that you are looking for information regarding how this free trial works. I'd like to help!

 

Are you subscribed to the instant ink program?

Are you referring to an instant ink-free trial? Let me know.

Elohi_NR
I am an HP Employee
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‎08-25-2022 12:27 AM

HP Recommended

I am still facing the same issue! Left click on my touchpad is not working right the importance of terroir. However, a single tap is working just fine.

 

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‎08-26-2022 03:28 AM

HP Recommended

Hi @ibhr,

 

We did not hear from you. Do you still need assistance? Let me know if I can help. Have a great day 🙂

Elohi_NR
I am an HP Employee
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‎08-26-2022 03:32 AM

HP Recommended

Hi @winehistorytour,

Welcome to the HP Support Community. 

 

What seems to be the issue? Could you elaborate more?

To assist you better, may I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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