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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP OfficeJet Pro 8022e All-in-One Printer
Microsoft Windows 11

Instant In k requires my printer to be online everyday - what if i am going away for a month? I don't what to leave printer and network on all that time

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @S-Ag,

 

Welcome to the HP Support Community

I'd like to help!

 

Yes, you can turn off the printer  when you are on a vacation.

 

Instant Ink service does not have the ability to stop or pause temporarily.  You would need to cancel and then re-enroll when you are ready to start back up.  I'll pass along the suggestion to the Instant Ink team for a "pause/vacation" service.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helpin

View solution in original post

3 REPLIES 3
HP Recommended

Hi @S-Ag,

 

Welcome to the HP Support Community

I'd like to help!

 

Yes, you can turn off the printer  when you are on a vacation.

 

Instant Ink service does not have the ability to stop or pause temporarily.  You would need to cancel and then re-enroll when you are ready to start back up.  I'll pass along the suggestion to the Instant Ink team for a "pause/vacation" service.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helpin

HP Recommended

Thank you. I'll turn the printer off. Last time i got reminder messages telling me i had to have the printer on. But i'll take this as agreement that i can have the printer off

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us. 

 

Have a great day ahead!

 

Please click “Accept as Solution” if you feel I my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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