• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I do not want the paper subscription. I’m only interested in the ink, subscription

1 REPLY 1
HP Recommended

@Mueller1960 

 

Welcome to the HP Community --

 

?

Sure, Both Paper Subscription and Ink Subscriptions are both optional --

If you have both and want just the ink subscription, that can be done.

 

======================

 

What is Instant Ink?

 

HP Instant Ink is a Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

 

While there is no additional charge for the ink, the subscription is not free and does charge each month.

 

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

 

Selecting the right number of pages for your plan is important.

 

======================

What is "Free Ink"?

 

There is no extra cost for ink.

 

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

 

Important

 

  • All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

  • After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

  • Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

--------------------------------------------------------------

 

It might be faster for you to contact Instant Ink Support directly.

The office posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

  Scroll down on the page for phone and days / hours of operation.

 

 HP Instant Ink Support - Website

 

Click the Flag near the bottom of the page to update the region / country.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.

 

 

Reference

 

-- Note --

 

The Terms of Service contract is meant to be read and understood.

Should you find something you do not understand, contact Instant Ink Support. 

 

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.