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‎04-27-2020 02:50 PM

HP Recommended

I received a message that a Tee shirt and ink was being sent to me.  I checked my ink inventory and was told I don't need any new ink.  I never requested a tee shirt, and I just want to make sure this was something HP does for it's customers.  I've been a victim of a scam recently so I am being overly cautious.

 

1 REPLY 1

‎04-30-2020 02:42 AM

HP Recommended

Hi @World-Traveler9

Welcome to the HP Support Community. I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

KUMAR0307
I am an HP Employee

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