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Lencrest
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Does hp acknowledge their receipt of ink cartridges I return in my account history?

Instant ink in HP 9010
macOS 10.13 High Sierra

HP 9010 printer using Instant Ink

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HP Support Agent
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Solved!

Does hp acknowledge their receipt of ink cartridges I return in my account history?

@Lencrest, Welcome to HP Support Community!

 

You are requested to send the empty or damaged cartridges back to HP in the envelope sent to you. Follow the instructions to return the cartridges.

 

No acknowledgment will be sent for returned cartridges.

 

Refer to HP Instant Ink Terms of Service (point 5) for more details.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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