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01-30-2023 01:52 PM - edited 01-30-2023 01:54 PM
I’ll try to enroll HP Instant Ink with Ink plan 4 month trial ends 05/30/2023 and Paper add-on 1 month trial ends 02/28/2023. It’s don’t let me, I don't know why. When I accept the terms of service, It says “theres was a problem finalizing your subscription”.
01-30-2023 02:11 PM
Welcome to the HP Community Forum.
It might be as simple as the date for enrolling the free trial paper option is past.
Regardless, you can (ought to) contact Instant Ink Support to get some help with the setup.
Comments, questions, objections, need information you cannot find online?
Your faster option:
Contact HP Instant Ink Support during business days and hours available in your region.
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our Community is not HP Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles
>>>> Contact Information <<<<
Contact Instant Ink Support from within your Instant Ink Account
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
>>> Scroll down – As available in your region, look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Check through the Website FAQ
Start here: Get HP Instant Ink Support
- Your ink - including sections Where is my ink or toner? / Why are my cartridges so big?
- Your HP Instant Ink account – including Section Manage your account when you replace your printer
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
Articles - Examples
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
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