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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎04-20-2020 02:11 PM

HP Recommended
Product: HP DESKJET 3630

laly

Category:
1 REPLY 1

‎04-20-2020 10:49 PM

HP Recommended

Hi,

Your printer has no display, ink is required to get a claim code, else it cannot be printed.

 

If any of your ink cartridges still have some ink available, you may remove the empty ink cartridge from the printer and then enable Web Services to get the claim code printed using reserve mode with a single print cartridge, if both ink cartridges are empty, YOU MUST have at least one ink cartridge installed.

 

If you may refer to HP Instant Ink service, keep in mind that you must have ink when enrolling the service, you shouldn't do it when your ink cartridges already ran out of ink.

 

Generally, the service only starts when installing an HP Instant Ink cartridge in the printer, not when enrolling in the service:

https://support.hp.com/us-en/document/c03767639

 

Shlomi



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